Admin Portal
Manage users, products, pricing, reseller settings, reports and operational administration.
Access PortalReseller Portal
Place and track orders, view agreed pricing, submit payment proof and see payments and outstanding balances.
Access PortalFinance Portal
Review orders, verify payments, manage issues and holds, track receivables and release approved orders to Shipping.
Access PortalShipping Portal
Process released orders through packing, dispatch and delivery, print picking sheets and box labels, and raise shipping issues.
Access PortalInformation
General Announcements
Updates about the operations platform.
Orders move through the portal
All reseller orders are placed in the Reseller Portal. Orders sent by other means are not processed.
Two documents per parcel
Releasing an order queues a picking sheet for inside the box and a box label for the outside. Both print together at the next scheduled batch.
Payment terms decide release
Advance orders must be paid in full before Shipping. Outstanding orders may release with a balance, which becomes a receivable.
Frequently Asked Questions
Short answers to the things people ask most.
How do I log in?
Open the portal you need and sign in there. Each portal keeps its own sign-in, so there is no separate account for this page.
What if my one-time code does not arrive?
Wait a moment and check your spam folder, then request a new code. If it still does not arrive, contact your administrator to confirm the email address on your account.
Which portal should I use?
Resellers place orders in the Reseller Portal. Finance reviews payments and releases orders. Shipping packs and dispatches released orders. Admin manages users, products and settings.
Why is my order not with Shipping yet?
An order reaches Shipping only after Finance releases it. If there is a payment discrepancy the order is held, and the reseller is emailed with the reason.
I do not have access to a portal.
Access follows your account role. Ask an administrator to check your role and status in the Admin Portal.